Return Policy

Return Policy

We do not accept returns. if you received a damage product email us at sales@rouge-london.co.uk

Return Process

in the event that we decided to accept returns please ship to  Big Yellow Wine Cellar 71 Townmead Road, Fulham, London SW62ST  attn Rouge & Co. London. 

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is damaged or if you receive the wrong item.

Refunds

Once we receive and inspect your return, you will be automatically refunded on your original payment method as soon as possible. Please note that it may take some time for your bank or credit card company to process and post the refund.